Frequently Asked Questions

When will Samantha be taking on new clients?

Unfortunately this isn’t something likely to happen soon, however if a last minute appointment comes up we do open this to new clients. Whatsapp us to be added to a cancellation list.

What is your cancellation policy?

Our Cancellation policy is a strict 50% of the appointment fee for anything less than 24 hours notice. We appreciate you respecting our policy.

Where are you located?

Arjan Al Barsha South, Dubai

Do you offer any discounts?

We offer 15% off for teachers and Emirates Cabin crew with valid ID Monday-Friday

How far in advance do I need to book?

We suggest booking 2 weeks in advance if you are looking for an evening or weekend appointment, day times are more flexible.

With Samantha we recommend booking 1-2 months in advance.

How will I get access to education videos?

You will receive the purchased links to the videos and any relevant content or PDFs via email within 24 hours of purchase. If you don't receive an email within 24 hours, please first check your junk/spam folder and then please reach out to us at

Refunds and Returns

Because our courses are digital products there are NO REFUNDS OR EXCHANGES and all sales are final. If you are unsure if a course is suitable for you, please reach out to us with any questions or hesitations before purchasing.